Terms & Conditions

Nutrient Co Customer Agreement, This Agreement (the "Agreement") is a legal agreement between you and Nutrient Co (sole owner of its brand "nutrientco.in") that states the terms and conditions under which you may receive the Nutrient Co's Service and use the Nutrient Co's Web site ("nutrientco.in").

You agree to these terms & conditions when using the Nutrient Co's Service or nutrientco.in.

 

1. Nutrient Co's Service : The Nutrient Co's Service is a transaction, information and communication service available to authorized users ("customers") who access www.nutrientco.in. www.nutrientco.in currently provides an online grocery shopping and delivery service, and may in the future provide additional shopping and related services. www.nutrientco.in employees, agents or designees will harvest/ pack and deliver orders placed with the Nutrient Co's Service. Prices of products sold online may differ from those in retail stores. Delivery will be made  to the delivery address that you specify when you confirm your order. Prices for products you place in your cart will be guaranteed for the transaction. You are responsible for ensuring that someone is present at the delivery address to receive at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive the order. If nutrientco.in cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Nutrient Co's Service, you may call customer service at the time of receiving your order. www.nutrientco.in's liability for missing a delivery is limited to delivery at a later agreed time at no additional charge.

(a) Pricing : All the products listed on www.nutrientco.in will be sold at MRP unless otherwise specified. The prices mentioned at the time applicable prices at the time of placing an order. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food do change on a daily basis which would be updated almost immediately on the portal.

(b) Cancellation Policy : As a policy, we do not cancel any order; customer can cancel their orders placed on the portal within an hour of placing the order, by calling our customer service. However, if there are changes in the delivery slot time you requested or the address given is not in our delivery list of areas as specified or due to any other unforeseen circumstances, we may cancel the order. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.